clipper pending passes

To provide payment, log in to your Clipper account and edit your Primary Payment method. Upon arrival in Seattle, you will pass through U.S. Customs to verify any purchases made on the trip. Children 4 and under ride free but everyone else must have aClipper card (a plastic card or in your digital wallet)or a BART paper ticket (no longer sold at stations except SFO) with funds loaded. Update your spam filter by adding custserv@clippercard.com to your list of approved email addresses. Bicycles are charged a handling fee each way between Seattle and Victoria, BC and will be paid for at the ticket counter on your day of travel. Learn more on our luggage policy. Please plan accordingly and allow sufficient time. Riders pay for BART with Clipper,the Bay Areas all-in-one transit card that is alsoaccepted on other transit systems in the region. When you tag and board SMART, your card will initially be charged the maximum SMART fare of $11.50. After 6 months, youll need to call Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929) for assistance. Visit Us Get an adult, Youth or Senior Clipper card Please visit theUS Homeland Security websitefor more information. If you enter a station and change your mind, seea station agent before exiting to avoid the excursion fare. Monthly passes are for a specific calendar month and must be loaded to your card before the pass expiration date. Youth/Senior Cards. Your value normally will be available by the first day of the benefit month, but you have to tag your card to a card reader to pick up the value and update your card balance. We do allow walk-up day-of guests to purchase tickets if space allows. Clipper is a reloadable fare payment card that can be used to store a Caltrain Monthly Pass, 8-ride Ticket and/or cash. No, every rider needs their own card or device (phone or watch) to pay for fares. Please note that the voucher is not valid for seeing a specific whale species and is also not valid for a cash back exchange. No, there is no smoking or vaping onboard the Victoria Clipper V or San Juan Clipper. Getting Started. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. There are no discounts available at the BART vending machines. You may also reach our call center between 7am 7pm Mon-Fri at 800-888-2535. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. . Thank you! Learn more about using Clipper on your phone. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. Robbins parking lot locations are also available for overnight parking. Q&A: Highway 101 express lanes opened Friday. Please note that all passengers arriving in Seattle from Victoria will then go through a final clearance by U.S. Customs and Boarder Protection at the Seattle terminal. For all cards (plastic and cards on your phone) with BART HVD, value will be available in the normal reload time frame. If you need a new Clipper card, save $3 dollars and use Clipper with Apple Pay and Google Pay on your phone or Apple Watch. If your credit/debit card or bank account is declined: You will not be able to make other changes to your Auto-Reload settings until we are able to successfully charge your payment source and remove the block. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. Tag again or use another payment method. Call us 800-888-2535; Contact us; Enter search term: Go. They may present one of the following documents: If both birth parents are not present, you must provide a signed (preferably notarized) statement from the parent(s) authorizing the child to travel out of the country or proof of custody. Your Auto-Reload is now cancelled, but your online account will not reflect this until the next time you tag your card. Select an amount of cash value or transit pass you want to load, and indicate you want to Auto-Reload this value. Our vessel also features one wheelchair accessible bathroom onboard. I got onto BART, realized I was going the wrong way, went back to the same station, and exited the station. Buses can take another day or two to receive your order because they have to connect to the server in the bus yard. For a quicker response, we strongly recommend reaching out via our contact us form. STANDARD Fares Round-Trip only: Standard fares are fully refundable for cancellations received 2 or more days prior to travel, non-refundable within 48 hours of travel date. Vending machinesaccept all U.S. coins and dollar bills (excluding $50 and $100 bills). The RTC Clipper card is a photo identification card. To use your plastic card, locate the Clipper reader and tag it by holding it flat against the Clipper logo. What if my Auto-Reload payment fails and/or the card reader says BLOCKED BAD DEBT? Can I set up Auto-Reload for cash value and a pass? redditads Promoted Interested in gaining a new perspective on things? You have up to 6 months to spend down your balance, so you can load the funds. Luggage items between 51 to 70lbs will be charged $30.00 USD / $35.00 CAD and luggage items over 71 lbs. I called Clipper, and after a 60-minute hold on a 75-minute estimated wait, the polite customer service rep started the process to restore the missing money, telling me, If you have no activity for six months, it gets deactivated., In a pandemic, with 90% of tech working from home, even the Clipper rep admitted to driving to work, because being on transit with other people is scary., Clippers terms state that after three years your card is inactive, but theres something weird about Undelivered Order Transaction ordering products or cash value that is not added to a Card for more than 180 days after payment has been received., Pardon my anger and incredulity: Clipper will abscond with my balance? Find out about Clipper cards, visitor and monthly passes, rates and discounts. Use your Clipper card on all Bay Area transit systems, including Muni. Please contact our expert reservations agents to inquire about discounts for group bookings of 10+ guests. You will still need to use your plastic Clipper card for this. For Caltrain and SMART, you can cancel your ride and get a full refund if you tag again at the same station within 15 minutes. My wife tried to the use the card lately since ac just started charging but they told her it didn't no have enough. Who CANNOT use Clipper on iPhone or Android phones for fare payment? If you are a booked guest, you can quickly change or confirm your seats by visiting our seat selection portal. Well I paid online so my serial number for the card is correct and said the $20 is ready for "pick up" which I went to the bart station and asked . If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. You will need to tag your card to a card reader or ticket machine to activate it. Call (877) 878-8883 to order from a Customer Service Representative. It still says my trip is in progress, any way to cancel this? If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. If you are using a BART paper ticket: When you get to the fare gate, insert your ticketand it will be returned to you. Correct, all reserved seating is located indoors and you will select your seats when booking your trip. To find out more information about replacing an RTC card, please visit 511.org. You can use our automated phone service 24/7 to check balances and pass expiration dates. U.S. Immigration/Passport Control will start processing passengers at least one hour before departure. If you dont have enough cash to add the minimum balance to exit the station, please speak with the Station Agent for access to the free area to add value. Every rider needs their own digital card (multiple cards can be added toa phone's digital wallet). Registered cardholders can report lost, stolen or damaged cards and request replacements. Can I get a Clipper card before I arrive? Your session is about to expire due to inactivity. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. If you tag again outside of the cancellation window, you will be charged the maximum one-way fare. The card reader at Caltrain stations. For more information, visit Sales and Service Locations. The top outdoor viewing deck of San Juan Clipper is open and available to all guests during our trips and has bench seating but is not used for reserved seating. Set up is easy and can be done on the spot or in advance while you are at home. You will need to use this new email address the next time you log in to your online account. Clipper is an all-in-one transit card that keeps track of any passes, and value that you load onto it, while applying all applicable fares, discounts and transfer rules. Follow these step-by-step instructions on how to add value to Clipper in Apple Pay and Google Pay. -Sign up for Clipper-Access Clipper Account-Clipper Customer Service. This page includes how to tag, card issues, and visitor info. Clipper defines a child as 11 years and younger, but hotels and tours may have different child ages. Felonies may also prevent you from entering Canada. The Clipper reader will be inside the door of a bus or streetcar; at the Muni or BART fare gates; on the Caltrain, SMART or VTA platform; or at the ferry terminal. questions, log in to your account. I recently registered my card but for some reason my card is 'still pending' and tomorrow is going to be the 5th day. If you ride BART but lack enough stored fareto exit the station, the fare gate will read UNDERPAID: GO TO ADDFARE. Addfare machines are located inside the paid area. As others have said, it's RFID interference with other cards that's likely the problem. Upon arrival at our Victoria terminal, youll clear both Canadian Immigration and Customs at the same time. Most cell phones work just fine in Victoria, but some cell phone carriers charge additional fees for roaming and data without a Canadian or international phone plan. I was charged the wrong fare. The most you can load online at any one time is $255. Phone. Everything you need to know when you travel with Clipper! I called Clipper customer service and all I was able to find out after they located my supposed card via an old address (I wasn't great about updating my address and I've moved quite a bit) and my partner's clipper card is at the same address. If you set up Auto-Reload for a Caltrain, Muni, VTA or SamTrans monthly pass, we can only automatically reload your new pass from the date your old pass expires to the end of the sales window for that pass. ), the DO WHILE construct terminates and control passes to the statement immediately following the ENDDO. If you are setting up Auto-Reload for a transit pass for the first time, Clipper will charge your credit card or bank accountbeforemaking the pass available for you to pick up. Center the card or device over the "Tag Here" graphic on the screen. How did $300 disappear from our Clipper cards?, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, How did $300 disappear from our Clipper cards? Funds added using Apple Pay and Google Pay areimmediately available for use. If you are a U.S. or Canadian citizen, you will need one of the following travel documents: When traveling by land or sea, U.S. or Canadian children under age 16 and infants are required to provide proof of citizenship. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Muni offers several ways to pay your fare. Add Clipper to your phone before you take-off! Known as the Clipper BayPass, the new passes initially will be distributed to participating students at San Francisco State University, San Jose State University, the University of California's Berkeley campus and Santa Rosa Junior College, and then expanded to include residents of select affordable housing communities managed by MidPen Housing. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. The reason for this has to do with how much space unused orders take on their computer system. The bow of the vessel is also opened up when we are stopped to observe whales and sealife. You could choose to set up Auto-Reload for a pass and go back later to set up cash value, too. In person at the AC Transit Customer Service Center. 5 6 6 comments Best Add a Comment BooksandPandas 1 yr. ago I would give them a call! Log in to your Clipper account to add backup payment. If the condition evaluates to false (.F. Free Wi-Fi is available in both our Seattle and Victoria, BC terminal. Imagine you want to take a trip on SMART that costs $5.50. You must apply for a Youth, Senior or RTC Clipper card to receive applicable discounts on fares. Your card should arrive within 5 to 10 days. 2020, Metropolitan Transportation Commission. Your session is about to expire due to inactivity. View vessel seating chart for San Juan Clipper. What happens if my transit benefit order will exceed the $300 cash balance limit? Select Clipper card and follow the instructions to add a card and load value. Be sure to call your bank and credit card companies before departing to avoid any surprise charges and to inform them of your travel plans to prevent your card from being deactivated. After that process is complete, you need to tag your card to activate your Auto-Reload set-up. Note that it can take between 5 and 20 minutes to walk from the Wall Street parking garage to our Seattle terminal depending on various factors such as train crossings. You cannot carry firearms, ammunition, explosives or any other form of goods considered dangerous on board the Victoria Clipper or San Juan Clipper ferries. This page includes protecting your privacy and information retention. If you are signed up for automatic reloading or if you order your pass online or by phone, Clipper will automatically add the new pass to your Clipper card the next time you tag, after the original pass has expired. Choose to stay logged in or to log out. When you set up Auto-Reload or load value to your card online or by phone, you have 6 months from the order date to tag your card to a Clipper reader to load cash value and 31-day passes. Credit card charges are processed immediately. Muni Fares & Passes. 1 Reply kororon 3 yr. ago Does your wallet have a money clip with a magnet? Online, I can only see our last three months of transactions, and Im sure all $100 didnt go into two cable car rides and one bus trip. A: You made me laugh, thanks! Select machines accept credit and debit cards. Had to call a couple of weeks ago, and got a live person really quickly. Includes one-way or round trip travel via the Clipper ferry. The extent to which you can use your card and the fees that apply depend on your credit card company and bank. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). Yes, there is. Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. The top outer viewing deck is open to all guests and is non-reserved seating to enjoy during our whale watching trips. What happened to my order? Clipper automatically checks for a valid pass. It depends on how you buy your pass. All discounts are set up in advance through Clipper. We work with a highly-vetted portfolio of outstanding hotel partners to offer you great deals on overnight stays. You will not necessarily be charged every time you tag, but it validates your fare and serves as your proof of payment, so be sure to tag on every time you board (you may need to tag off for some agencies). The tag will not register if you place your device or card too low or high on the screen. If you haven't reduced your balance by that time, the order will expire, and Clipper will return the value to your transit benefit provider. Have others had this problem with funds being frozen or seemingly disappearing from your Clipper card? Choose your payment method and complete the order. You'll need to use the Clipper app to set up Auto-Reload for a card on your phone. This is different in the phone environment.

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