emails not sending to btinternet

Just one other thing that might be relevant. I have had an empty VIPs mailbox suddenly appear in the sidebar of Apple Mail. Anyone else experiencing the same issues? 10-07-2019 We think inflation-busting, mid-contract rises are grossly unfair and have been campaigning in recent weeks for suppliers to think again. Thanks for your reply, Townman and thanks to Anne too. btinternet email server refusing to send outgoing issue can clear itself after a day or two" proves to be the case. Re: Unable to send email from Outlook app, If you like a post, or want to say thanks for a helpful answer, please click on the Ratings icon. I can send & receive on my work email account using the Outlook app. With a significant delay between the timestamp on the two BT ones and the timestamp on the two Plusnet ones. Townman, Gandalf, anneoconnor. If I changed my email address I would be bound to lose something important. How can we as customers get BTs attention and ensure that there is a fix? This morning I clicked on the email icon on my phone and was again asked to login. This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. The accounts work on BT Webmail, both to receive and send. Emails being blocked which we send to btinternet.com email addresses, Re: Emails being blocked which we send to btinternet.com email addresses. I can send mail to my iCloud email OK on both machines, which I could not do when the problem first arose yesterday. 23-04-2021 Copyright 1995-2023 eBay Inc. All Rights Reserved. I can send & receive the bt emails using the Samsung mail app. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. 20h35, BT Mail | @btinternet.com | Cannot send mail, Re: BT Mail | @btinternet.com | Cannot send mail, Announcements, Guides & Community Updates. As an experiment, can you try a different mail client other than Apple Mail on one of your Macs and see if that works. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Delays in Emails being delivered can arise from a multitude of reasons. on Don't forget online banking, streaming services and social media accounts. I changed "Authentication" to "Password" and clicked on "Save". What do I have to change to make my emails send? There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. No disrespect intended as your advice is probably based on years of experience of BTs service! 16h34. Can you please hold the power button on the phone and iPad until you see a menu and choose power off. on Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. I can take the same message and copy it into gmail and send from there and it gets through with no problem. Maybe that's the issue, although there has been no problem up until yesterday. Its probably not directly relevant to your problem, but who knows with Apple!! Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. It's easy to get answers to your questions: BT Tech Experts is a technical help service available 365 days a year. He says: 'My emails are an archive of all of my subscriptions, accounts and information over the years. It seems that I can only send messages to my iCloud account from the iMac. I use Mac OS High Sierra: version 10.13.6 and Phone Software Version is: 13.3.1 Might that apply in your case too? What can be done to fix this problem please? Anyone else experienced this and got any suggestions on how to proceed? Do other emails they send get to where they need to go? 10h59. TalkTalk allows you to access your email account for 12 months after you switch. Those who wish to hold on to their email account just have to log in from time to time to keep it active. Both server names are mai;btinternet.com, both IMAP usernames show my email address; Ive tried entering my IMAP password into both the incoming and outgoing servers and when I click on the tick so show that everything is entered, I get this error message almost immediately: The connection to your email server timed out. I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. Hopefully, we can get this resolved quickly. 16:52 EST 04 Mar 2023. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Surely other services would similarly suffer. I also feel slightly better I am not alone. Page 1 of 2 1 2 Last For those that aren't arriving, things obviously get a little more involved. 16:52 EST 04 Mar 2023 09-07-2019 11-07-2019 Go back to . I cannot send even the simplest of messages this morning. I can send test messages to my iCloud e-mail but not other addresses. After 3 years, then-current everyday prices for all services apply. only. Accounts that are inactive for six months are deleted automatically. We'll need to look into this and we'll get back to you next week. A warm welcome to the forums. Last Thursday, I stopped receiving email from my @btinternet.com account. The article below can help if you do not have any other user account to test with. I entered my password into the incoming and outgoing IMAP Email Servers, (mail.btinternet.com); the ports default to 993 incoming and 993 outgoing I had a feeling that the outgoing was not correct, that it should be 465. If not, how do we get a moderator involved? I manually changed the outgoing port to 465 and repeated the procedure above, but still couldnt send emails from my phone no problem doing so on my laptop. My two contacts on btinternet.com have asked a number of times if I have received their emails, and I haven't. We always endeavour to grade correctly and , This amount includes seller specified domestic shipping charges as well as applicable international shipping, handling, and other fees. Accounts that are inactive for six months . Switching email address if you have never done so before can feel like a daunting task. All we can do is see if anything was rejected by the inbound platform from the sender to the recipient. 26-08-2021 19h14, I never said it wasn't a BT problem and should be addressed by BT or that it has not been going on for years without resolution but the only way it will be resolved for the OP at this stage is by contacting the Postmaster to have his domain white listed to the extent that it satisfies BT. After 6 mos., if selected you will be billed $10.99/mo. 23-04-2021 Help with setting up your email > Other tips: Check that email addresses are typed correctly Check spam folders - genuine emails sometimes end up in there by mistake Not receiving all emails on btinternet account If this is your first visit, be sure to check out the FAQ by clicking the link above. 15h33. I've rebooted twice and reinstalled Office 365 without success. 15h04. 2 users liked/thanked this post: 13h37, on View cart for details. 10-07-2019 What does this mean? Welcome to our community forums @IanHill, sorry to hear you're experiencing problems with emails making it through to certain contacts. provided; every potential issue may involve several factors not detailed in the conversations Apple disclaims any and all liability for the acts, 23-04-2021 Announcements, Guides & Community Updates. This amount is subject to change until you make payment. 'If you create a new email with a service such as Gmail, you're also free to change broadband in future without changing your Gmail email address.'. 6) Make a list of all of the accounts and logins that are linked to your old email address. 9h25 on P.S. Tried on various devices with same result. Unable to send mails to btinternet addresses, Re: Unable to send mails to btinternet addresses. Will post another update when he gets a formal response from BT but I wondered if anyone else has noticed any change/ started receiving btinternet emails that they were not getting before? This could be as simple as the sender's email application had an issue and had not sent the emails until recently! After I moved away from Advanced Settings, I got another error message "Outgoing Server Error There was an issue connecting to my email name@btinternet.com. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac. . Yet a number of readers have told us that they feel prevented from doing this because switching provider risks losing the email address on which they rely. This sounds fiddly, but isn't necessarily. 26-08-2021 BT internet email problem Hi. 19h39. 23-04-2021 Today all of our emails addresses would receive, but not send. Clicking update it went straight to the SMTP outgoing server where it shows mail.btinternet.com but the port was set to 993, I changed it to 465, entered my IMAP and SMTP passwords again, clicked the tick and got an error message: "Log-in error Unable to add account, server address is not valid". 2) Set up a forwarding system on your old email account so that all new emails are automatically redirected to your new email address. So can it be that btinternet webmails pass through ok and btinternet emails sent via other email clients don't? You can link any BT email address to another broadband or Premium email billing account. I can't find the missing messages in spam and I actually received one of the missing emails this morning that was sent at the beginning of March! Yesterday afternoon 22 April 2021, when I created a new email on my phone, it wouldnt send, stayed in my outbox and again I would receive error messages telling me to log in. Sorry but how do I PM you, and what details do you need? I just tried to send a message to an 'external' btinternet account on the iMac and it failed again. I have a recent problem with my email service. My wifes email account on her iPhone 10 is working fine and her settings are identical to those described above on my Samsung phone. Examination of the message heads of the delayed emails might be informative. Go back to: Email help. We repeated the test and the same thing happened. I consistently receive this warning:whenever I try. After some trial and error I found that btinternet was objecting to my "signature" containing a link. Email: timforrester@btinternet.com. Policies vary between broadband providers. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. . Sending or receiving email. 15h24. Those who want to retain the same features once they leave BT can pay for Premium email, which costs 7.50 a month. When this happens. Clearly, somewhere, somebody in BTs email service provider organisation has made a change in their configurations, or there is a fault. Thanks for the examples that have been provided so far. I exited and restarted Mail and was then able to send emails again. BT allows former customers to access a basic form of their email account for free. Doing so can save hundreds of pounds. 15h27, on I consistently receive this warning: whenever I try. We have received reports that emails to btinternet.comemail addresses are being blocked. That is because he has a Virgin Media email address, which would be deleted if he switched away. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. This isn't just a small delay. Thanks for the super fast analysis and reply. The whole ISP domain is blocked. I thought that I had fixed the issue last night by resaving my IMAP SMTP settings and restarting Apple Mail but the problem has reappeared this morning. on One of the mails having been sent as long ago as April 4th. on on What does this mean? I've got a "failed delivery message". If everything works fine in webmail, you may need to check your program settings. It might be worth changing your SMTP port to see if that helps. Dave Bradford would love to ditch Virgin Media and get a new broadband provider. They are in my "sent" folder but never get to the btinternet.com account Other addresses work fine. If you want to PM me with relevant details, I'll get someone who has access to take a look and see if there's anything we can see on our side. Customer: replied 2 years ago. Although port 587 will usually work, port 465 is the recommended port. I have tried sending the simplest of messages, namely a message titled Test and the text Test message. We always endeavour to grade correctly and. [Image Edited by Moderator to Remove Personal Information], Jan 8, 2021 10:47 AM in response to Suze07. Any suggestions please, User profile for user: Reset Mail app Right click on Windows Start > Apps & features > Scroll down and click Mail & Calendar > Click Advanced options > Click Reset > Restart your computer 3. 'All of my contacts have it. The "Port" was set to 587 (correct) and "Use TLS/SSL" was checked (correct) but "Authentication" was set to "None".

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